We are continuously improving gita’s software to make the interaction and experience as enjoyable as possible. As we develop new features and fix current issues, we will release software updates for our current customers via Over-the-air (OTA).
You will be notified through the app and also by an email from the gita Customer Care team. It is very important that you install these updates as it will improve the operation and functionality of your gita.
Follow these steps to do an OTA update for the latest gita software.
Make sure that your gita is plugged in and charging.
Make sure that your gita is connected to Wi-Fi and positioned in a location near your router.
Open the ‘gita Settings’ screen and select ‘Update gita’. This screen will tell you what version of the gita software you are currently using, if there is an update available, and give you a brief overview of the update.
Press the ‘Upgrade’ button. If this button is grayed out, make sure that you are plugged in and connected to Wi-Fi. If you have checked both and it is still grayed out, check to make sure you are not streaming music through gita. If the ‘Upgrade’ button is still grayed out it means that there is no software update available.
- On the app dashboard you will see that there are three stages of the update: Preparing, Updating, and Finished. The update process typically takes 30 minutes to complete, so please be patient.
- Once the update is completed, your gita will reboot and be ready to go.
Note: You must be connected to Wi-Fi to complete the update. You can check this under the ‘gita Settings’ section of the app. You will also be prompted to do so on the update screen.